Shipping: Most items are shipped same or next day. If items are not in stock, Code 1 Supply will do its best to notify customers with an updated shipping & handling time. Cut-off time for express orders & overnight shipping for items that are in stock is 3 pm Eastern Time. Orders are shipped on standard business days and only FedEx Express orders are shipped Saturdays. Orders on Saturdays must be placed before 9 am to utilize express services. No shipping guarantees. FedEx, UPS and USPS blackout dates, policies and refund policies apply.
Returns: No medical devices, items, or supplies are eligible for return. Books, textbooks, and other limited items are available to return. No returns after 30 days from the date of delivery. Customer pays return shipping. Please contact Code 1 Supply at 866-900-9119 for return information. Customers who created accounts with us may also request an RMA within their account.
COVID-19 Information: All COVID-19 related items (including, but not limited to PPE & diagnostics) are not eligible for return. This is to protect customers and ensure the highest quality is delivered to each and every recipient. Items orders may take longer to ship during the pandemic. We do our best to fulfill all orders same-day, however depending on the supply chain and shipping carriers, orders might have extended lead times. If this is the case, Code 1 Supply will do its best to inform the customer via email. If you have questions regarding COVID-19 related shipping and return policies, please contact [email protected] directly.
FedEx Ground Service Map (For Customers Choosing Ground or FedEx Home Delivery Options)